<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml">
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us</loc>
  <lastmod>2025-09-16T14:15:50Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/202106614-How-do-I-book-a-room-in-Google-Calendar</loc>
  <lastmod>2015-08-06T19:00:28Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/202113304-Attachments-not-opening-in-Gmail</loc>
  <lastmod>2014-09-16T13:31:11Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/202267814-How-do-I-create-a-RFP-RFQ-or-Bid-Contract-on-the-website</loc>
  <lastmod>2016-06-01T17:55:14Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/202959590-How-do-I-Create-or-Edit-Staff-from-Staff-Directory</loc>
  <lastmod>2015-09-09T18:36:44Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/202994634-Office-Document-Encryption-Office-and-Adobe</loc>
  <lastmod>2014-10-03T13:26:21Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203064134-How-do-I-change-my-password</loc>
  <lastmod>2015-08-07T15:45:22Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203298814-How-do-I-submit-a-requisition</loc>
  <lastmod>2015-08-31T20:35:01Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203431780-How-do-I-connect-to-City-of-Boston-WIFI</loc>
  <lastmod>2015-07-30T20:10:09Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203464490-How-do-I-review-a-requisition</loc>
  <lastmod>2015-06-03T20:01:16Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203486370-How-do-I-Use-Network-Disk-Drives-to-Save-Files</loc>
  <lastmod>2015-05-07T18:27:25Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203675594-How-do-create-an-IT-Support-ticket</loc>
  <lastmod>2015-04-15T16:53:26Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/203730290-How-do-I-view-rooms-and-resources-on-the-calendar</loc>
  <lastmod>2015-08-18T15:40:32Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/204157950-How-do-I-download-an-Excel-file-from-Google-Drive-for-printing</loc>
  <lastmod>2016-03-07T16:12:34Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/204392910-How-do-I-patch-Windows-Servers</loc>
  <lastmod>2016-03-07T16:12:34Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/204910090-How-do-I-access-ArcGIS-Online-Collaborative-Mapping-Platform</loc>
  <lastmod>2015-09-09T18:37:57Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/207730817-How-do-I-add-a-network-printer-to-my-machine</loc>
  <lastmod>2015-10-05T13:15:35Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/208345318-How-do-I-Compare-Zoning-Code-Documents-in-Word</loc>
  <lastmod>2015-09-02T14:37:12Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/212674797-Adding-a-new-Research-Publication-to-the-Document-Center</loc>
  <lastmod>2024-07-11T18:38:14Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757108-How-can-I-establish-a-safe-password</loc>
  <lastmod>2016-01-14T18:12:17Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757168-Who-gets-an-electronic-mailbox</loc>
  <lastmod>2016-01-14T18:14:11Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757188-What-happens-to-a-mailbox-when-an-employee-leaves-the-BRA-EDIC</loc>
  <lastmod>2016-01-14T18:14:49Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757278-Are-mailboxes-backed-up</loc>
  <lastmod>2016-01-14T18:16:19Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757318-Is-email-secure-and-confidential</loc>
  <lastmod>2016-01-14T18:17:16Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757608-What-are-Distribution-Lists</loc>
  <lastmod>2016-01-14T18:24:00Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757658-What-are-Mailing-Lists-Listserv</loc>
  <lastmod>2016-01-14T18:25:36Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/215757678-What-is-Personally-Identifiable-Information-PII</loc>
  <lastmod>2016-01-14T18:26:58Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216375987-Is-the-file-server-secure</loc>
  <lastmod>2016-01-14T18:04:51Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376047-What-are-file-shares</loc>
  <lastmod>2016-01-14T18:01:11Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376067-What-are-the-types-of-file-shares</loc>
  <lastmod>2016-01-14T18:01:51Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376217-Can-I-modify-an-existing-file-share</loc>
  <lastmod>2016-01-14T18:05:59Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376277-How-and-when-is-a-file-share-access-removed</loc>
  <lastmod>2016-01-14T18:07:01Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376297-Who-do-I-contact-in-the-event-of-a-file-share-policy-dispute</loc>
  <lastmod>2016-01-14T18:07:50Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376437-How-can-I-change-my-system-password</loc>
  <lastmod>2016-01-14T18:11:28Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216376907-What-is-the-policy-on-email-privacy</loc>
  <lastmod>2016-01-14T18:19:05Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377017-Who-do-I-contact-in-the-event-of-an-email-policy-dispute</loc>
  <lastmod>2016-01-14T18:19:32Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377167-What-are-Managed-Inboxes</loc>
  <lastmod>2016-01-14T18:24:47Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377667-Who-can-book-Planning-IT-Resources</loc>
  <lastmod>2025-09-16T14:14:33Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377697-What-are-the-IT-Resources</loc>
  <lastmod>2016-01-14T18:47:51Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377767-What-are-appropriate-uses-of-the-resources</loc>
  <lastmod>2016-01-14T18:50:55Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377787-Who-is-responsible-for-IT-Resources</loc>
  <lastmod>2016-01-14T18:52:31Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/216377987-How-do-I-book-an-IT-Resource</loc>
  <lastmod>2016-01-14T19:30:38Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/217314667-How-Do-I-Add-A-BOLD-Site-To-The-Database</loc>
  <lastmod>2024-07-11T18:39:29Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/223430648-How-do-I-update-my-email-signature</loc>
  <lastmod>2024-07-11T15:10:58Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/224541908-Where-can-I-find-phone-instructions</loc>
  <lastmod>2021-08-10T16:24:52Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360000924134-Associate-a-calendar-event-to-a-Planning-document</loc>
  <lastmod>2018-08-06T13:32:18Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360005837113-How-to-create-a-new-BCDC-meeting-in-the-Kentico-calendar</loc>
  <lastmod>2018-06-14T15:38:05Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360005988273-Update-the-BCDC-Meetings-and-Minutes-page</loc>
  <lastmod>2018-06-15T18:37:07Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360005988553-Adding-BCDC-Presentations-to-Salesforce</loc>
  <lastmod>2023-09-22T14:15:58Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360005993313-Uploading-BCDC-Minutes</loc>
  <lastmod>2018-06-15T20:41:26Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360006145213-Uploading-BCDC-Votes</loc>
  <lastmod>2018-06-20T19:09:20Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360007658314-Create-or-edit-a-Planning-Initiative</loc>
  <lastmod>2018-08-03T18:26:19Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360007676594-Add-images-to-a-Planning-Initiative-page-and-feature-documents</loc>
  <lastmod>2018-08-03T18:26:41Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360007677014-Upload-Planning-documents-including-Zoom-recordings</loc>
  <lastmod>2023-09-22T19:35:49Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360007770433-Create-a-Planning-public-calendar-event</loc>
  <lastmod>2018-08-03T18:25:39Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360020862494-How-to-publish-feature-a-blog-post-in-Kentico</loc>
  <lastmod>2024-07-11T19:18:21Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/articles/360045224373-This-page-is-currently-under-development-and-will-go-live-at-12-00-PM-on-April-3-2025</loc>
  <lastmod>2025-04-02T15:50:02Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/200096089-Communications</loc>
  <lastmod>2024-07-11T18:56:36Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/200096099-Website-Content</loc>
  <lastmod>2024-07-11T19:19:46Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/200452824-Google-Apps</loc>
  <lastmod>2015-08-18T15:40:32Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/200606874-How-to</loc>
  <lastmod>2025-09-16T14:15:50Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/203683697-IT-Resources</loc>
  <lastmod>2025-09-16T14:14:33Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/203721838-File-servers-and-shares</loc>
  <lastmod>2022-08-04T13:40:23Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/203721878-Email</loc>
  <lastmod>2024-07-11T15:10:58Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/360001218014-Boston-Civic-Design-Commission</loc>
  <lastmod>2023-09-22T14:15:58Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/360001634893-Planning</loc>
  <lastmod>2023-09-22T19:35:49Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/sections/360003824293-Communications</loc>
  <lastmod>2024-07-11T19:18:21Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/categories/200041309-General-Support-FAQs</loc>
  <lastmod>2025-09-16T14:15:50Z</lastmod>
</url>
<url>
  <loc>https://helpdesk.bostonplans.org/hc/en-us/categories/200199900-Website-and-Intranet-FAQs</loc>
  <lastmod>2024-07-11T19:19:46Z</lastmod>
</url>
</urlset>
